Question 1

What certifications does R&L hold?

Accepted Answer

R&L holds GRS (Global Recycled Standard), FSC, ISO 9001, and BSCI certifications. Products comply with REACH and AZO Dye standards.

Question 2

What hair accessories do you manufacture?

Accepted Answer

We manufacture hair elastics, ponytailers, headbands, headwraps, scrunchies, claw clips, bobby pins, spiral ties, and sports hair accessories.

Question 3

Do you offer OEM and ODM services?

Accepted Answer

Yes. We offer OEM (manufacture to your specs), ODM (our own designs for you to choose), and OBM (full brand building) services.

Question 4

What is your Minimum Order Quantity?

Accepted Answer

MOQ starts from 1,200 pieces per style for standard products. Custom OEM/ODM orders may have higher MOQ depending on complexity.

Question 5

Which countries do you export to?

Accepted Answer

We export globally, with strong presence in North America (USA, Canada), Europe (UK, Germany, France), Australia, Middle East, and Asia Pacific.

Question 6

Do you offer eco-friendly hair accessories?

Accepted Answer

Yes. We have a dedicated eco-friendly range made from GRS-certified recycled materials with FSC-certified packaging.

Question 7

Where is your factory located?

Accepted Answer

Our factory is in Dongguan, Guangdong, China. Our head office is in Hong Kong. Factory visits are welcome by appointment.

Question 8

How long does production take?

Accepted Answer

Sample lead time is 7-14 business days. Mass production typically takes 30-45 days depending on order size and complexity.

R & L International (China) Limited